How do I find the right support?
Use the wellness planner if you are unsure, or search directly for therapists, therapies, events, courses, venues, and resources if you already know what support you want.
FAQs
Quick answers before you ask Diana.
A living help library for clients, practitioners, businesses, venues, and community members.
Frequently asked questions
How does therapy booking work?
If a practitioner has published open times, choose a slot on their calendar and continue straight to secure checkout. If they have not published availability yet, send a quick request and they will reply with a suitable time and payment link.
When do I pay?
Paid events, courses, and subscriptions go to checkout immediately. For therapy, checkout opens after you choose an available calendar slot. A request without an open slot is not confirmed until the practitioner replies and payment is complete.
What can Diana help with?
Diana can answer common platform questions, suggest where to go, and triage support needs. Sensitive, urgent, account-specific, billing, refund, or complaint issues are routed to a human.
Are locations public?
Exact private details are not shown publicly by default. Practitioners, venues, and businesses can verify map pins and decide what should be visible.
What is a community manager?
Community managers can help with content, profiles, events, enquiries, and chat support. Finance, ownership, permissions, and sensitive system settings stay with admins.